Remote Support

If you’re anything like me and are frequently called upon to help solve computer problems, you might be interested in UltraVNC SC, in which the SC stands for single-click. Configure the program with your details, send the 166k file to the person with the problem and in one click it initiates a connection to your VNC viewer and displays the remote desktop, helpfully avoiding all firewall problems at the other end. You configure it using a small utility and provide an IP address for connections, so a dynamic IP (edit: I meant dynamic DNS, as Nod points out in the comments) might come in handy. I haven’t actually tried it out yet, but it sounds more useful than bread. Spotted on the always enlightening Lifehacker.