Comments on: Ballistic Duck Bill http://wongablog.co.uk/2003/12/29/ballistic-duck-bill/ like balloons, only with dancing Fri, 21 Nov 2008 22:41:55 +0000 http://wordpress.org/?v=2.6.3 By: Ben http://wongablog.co.uk/2003/12/29/ballistic-duck-bill/#comment-280 Ben Tue, 30 Nov 1999 00:00:00 +0000 http://wongablog.djcounsell.org/?p=196#comment-280 All I can say is "damn". Hope you have more success than my sister at getting it sorted out! All I can say is “damn”. Hope you have more success than my sister at getting it sorted out!

]]> By: Edward http://wongablog.co.uk/2003/12/29/ballistic-duck-bill/#comment-281 Edward Tue, 30 Nov 1999 00:00:00 +0000 http://wongablog.djcounsell.org/?p=196#comment-281 I'd phone up O2 and make a song and dance about it if I were you! It does seem rather ridiculous that O2 can't recognise whether it is the correct mobile or not. I thought that with GSM mobiles this process was supposed to be much, much harder. For 02 to have lost your phone to a bunch of hackers so quickly seems quite unusual. (insider????) Surely when they see two mobiles connected *-their-* network they should suspect something and immediately cut connection to your phone for ten minutes (and then send a sms to your phone to inform you). Why don't you phone up the numbers (using a witheld number), and ask for the people's details? Or perhaps speak to your bank and ask them to rescue the money (they legally have to). If O2 are useless, then when you phone next ask them whether they contacted the police or not, and make the point that you have heard this to be a regular occurence with O2... ... and then speak to someone high up and inform them that these things are going on. I’d phone up O2 and make a song and dance about it if I were you! It does seem rather ridiculous that O2 can’t recognise whether it is the correct mobile or not. I thought that with GSM mobiles this process was supposed to be much, much harder. For 02 to have lost your phone to a bunch of hackers so quickly seems quite unusual.
(insider????)
Surely when they see two mobiles connected *-their-* network they should suspect something and immediately cut connection to your phone for ten minutes (and then send a sms to your phone to inform you).

Why don’t you phone up the numbers (using a witheld number), and ask for the people’s details? Or perhaps speak to your bank and ask them to rescue the money (they legally have to).
If O2 are useless, then when you phone next ask them whether they contacted the police or not, and make the point that you have heard this to be a regular occurence with O2…
… and then speak to someone high up and inform them that these things are going on.

]]> By: Andrew http://wongablog.co.uk/2003/12/29/ballistic-duck-bill/#comment-282 Andrew Tue, 30 Nov 1999 00:00:00 +0000 http://wongablog.djcounsell.org/?p=196#comment-282 it's a bit difficult to phone them when their customer service number just beeps :-( To be fair I haven't tried it recently, shall have to give it another go tomorrow. I'll send them a snotty letter if I don't have any joy, then get onto Egg about returning the original payment (though I've already paid that credit card statement) --- it’s a bit difficult to phone them when their customer service number just beeps :-( To be fair I haven’t tried it recently, shall have to give it another go tomorrow. I’ll send them a snotty letter if I don’t have any joy, then get onto Egg about returning the original payment (though I’ve already paid that credit card statement)

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